Have questions? Here are the answers for shopping at shop boonu.
We accept major credit/debit cards, PayPal, and other locally supported gateways shown at checkout. Currency is displayed on the product and checkout pages.
We ship to most countries worldwide. Processing time is typically 1–3 business days. Transit time depends on destination and carrier. See our Shipping Policy for region-specific estimates.
Once shipped, you’ll receive a tracking number via email. Please allow 24–48 hours for tracking to update after dispatch.
Yes. Returns are accepted within 30 days (unused, original condition). Exchanges depend on stock. Please review our Returns Policy and contact us before sending items back.
Please email t86311008@qq.com within 7 days of delivery with photos/videos of the box, label, and item. We’ll assist with a replacement or refund after a quick review.
Sealed blind boxes can be returned according to our Returns Policy. Opened boxes or character-preference requests are not eligible unless the item is defective.
Currently we don’t ship to PO Boxes, APO, or FPO addresses. Please use a physical street address.
International shipments may incur import duties, taxes, or brokerage fees collected by local customs or the carrier. These charges are the customer’s responsibility.
Please contact us before dispatch. After the parcel has shipped, address changes aren’t guaranteed and re-shipping fees may apply if returned to sender.
Yes. For wholesale or bulk purchasing, please email t86311008@qq.com with product list and quantities. Our team will respond with pricing and lead time.
Email: t86311008@qq.com — We typically reply within 1–2 business days.
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